Q. Why do I need a generator?
A. A power outage is not only an inconvenient event it may be costly as well! A flooded basement, frozen pipes, spoiled food or closing down your business are the consequences of a costly power outage. An automatic standby generator from Innovative Power Systems takes the worry out of power outages eliminating the potential of inconvenient and expensive repairs. Totally hands free operation means you can keep heating, air conditioning, sump pumps refrigerators, water heaters and lights operating. Keep lines of communication open for security systems, telephone, television and internet. Most of all it is all done automatically whether you are home or away on vacation.
Q. What is an automatic standby generator?
A. An automatic standby generator is a back-up electrical system that operates whether you are at home or away. It automatically supplies power to essential circuits of your
home or business within 30 seconds of a utility outage.
After utility power returns, the generator shuts itself off
and awaits the next outage. It operates on natural gas or
liquid propane gas and sits outside just like a central air
conditioning unit.
Q. Why should I buy an automatic generator instead of a
portable generator?
A. While portable generators do supply power, a home
standby generator produces a higher quality of
electricity. It operates automatically whether you're at
home or away, and runs a self-test weekly to ensure
proper response to your needs. When utility power
returns, the home standby generator shuts itself off
automatically. There are no extension cords to plug in,
and no gas tanks to fill.
Q. What will a standby generator power?
A. The generators air-cooled 7-16kW models, which come
equipped with a pre-wired transfer switch, supply
electricity to your home's electrical panel circuits through
a built-in load center. You select the number of circuits
you want to protect and match it to the appropriate generator.
Q. Why circuits and not watts?
A. Establishing the wattage requirements of the appliances
that you want powered during an outage is difficult
because your electricity runs through a variety of circuits
in the main electrical panel. IPS allows you to
support those circuits for easy sizing and flexibility.
Running a circuit through the IPSload center
allows you to protect everything on that circuit, so it
doesn't just power items plugged into outlets like
refrigerators. IPS also powers lights, furnaces, air
conditioners, well pumps and other appliances that are
hard wired into your electrical panel.
Q. What's the difference between air-cooled and
liquid-cooled models?
A. An air-cooled generator is an economical solution that
covers essential circuits and back-up power needs.
Liquid-cooled models meet larger requirements such as
whole house power coverage and commercial
applications.
Q. What is Whisper-Test?
A. Whisper-Test is a feature that reduces noise by 50%
during the generator's weekly self-test cycle. The
generator starts up and operates at a reduced speed,
lowering sound output by as much as 12 decibels for
units that normally run at higher speeds under load. This
allows for near silent operation in test mode and
satisfies all known sound ordinances.
Q. Do they have to be maintained?
A. Yes. Just like your car engine, generators need periodic oil
and filter changes. Many customers utilize Innovative Power Systems, LLC maintenance agreement for routine maintenance requirements.
Q. How long does it take to get the generator?
A. Air-cooled models 7-16kW ship within 14 days of order
placement. Liquid-cooled models 20-45kW will ship
within 30 days. Commercial models 20-150kW will ship
within 6-8 weeks. Lead times may vary due to weather
emergencies.
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