Q. Why do I need a generator?
A. A power outage is not only an inconvenient
event it may be costly as well! A flooded basement, frozen pipes,
spoiled food or closing down your business are the consequences of a
costly power outage. An automatic standby generator from Innovative
Power Systems takes the worry out of power outages eliminating the
potential of inconvenient and expensive repairs. Totally hands free
operation means you can keep heating, air conditioning, sump pumps
refrigerators, water heaters and lights operating. Keep lines of
communication open for security systems, telephone, television and
internet. Most of all it is all done automatically whether you are home
or away on vacation.
Q. What is an automatic standby generator?
A. An automatic standby generator is a back-up
electrical system that operates whether you are at home or away. It
automatically supplies power to essential circuits of your home or
business within 30 seconds of a utility outage. After utility power
returns, the generator shuts itself off and awaits the next outage. It
operates on natural gas or liquid propane gas and sits outside just like
a central air conditioning unit.
Q. Why should I buy an automatic generator instead of a portable
generator?
A. While portable generators do supply power, a home
standby generator produces a higher quality of electricity. It operates
automatically whether you're at home or away, and runs a self-test
weekly to ensure proper response to your needs. When utility power
returns, the home standby generator shuts itself off automatically.
There are no extension cords to plug in, and no gas tanks to fill.
Q. What will a standby generator power?
A. The generators air-cooled 7-16kW models, which
come equipped with a pre-wired transfer switch, supply electricity to
your home's electrical panel circuits through a built-in load center.
You select the number of circuits you want to protect and match it to
the appropriate generator.
Q. Why circuits and not watts?
A. Establishing the wattage requirements of the
appliances that you want powered during an outage is difficult because
your electricity runs through a variety of circuits in the main
electrical panel. IPS allows you to support those circuits for easy
sizing and flexibility. Running a circuit through the IPS load center
allows you to protect everything on that circuit, so it doesn't just
power items plugged into outlets like refrigerators. IPS also powers
lights, furnaces, air conditioners, well pumps and other appliances that
are hard wired into your electrical panel.
Q. What's the difference between air-cooled and liquid-cooled
models?
A. An air-cooled generator is an economical solution
that covers essential circuits and back-up power needs. Liquid-cooled
models meet larger requirements such as whole house power coverage and
commercial applications.
Q. What is Whisper-Test?
A. Whisper-Test is a feature that reduces noise by 50%
during the generator's weekly self-test cycle. The generator starts up
and operates at a reduced speed, lowering sound output by as much as 12
decibels for units that normally run at higher speeds under load. This
allows for near silent operation in test mode and satisfies all known
sound ordinances.
Q. Do they have to be maintained?
A. Yes. Just like your car engine, generators need
periodic oil and filter changes. Many customers utilize Innovative Power
Systems, LLC maintenance agreement for routine maintenance requirements.
Q. How long does it take to get the generator?
A. Air-cooled models 7-16kW ship within 14 days of
order placement. Liquid-cooled models 20-45kW will ship within 30 days.
Commercial models 20-150kW will ship within 6-8 weeks. Lead times may
vary due to weather emergencies.
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